J.D. Power and GlobalData forecast November 2025 U.S. new-vehicle retail sales at 1,058,500 units — down 4.8% from November 2024 — with a total SAAR of 15.4 million, a decline of 1.2 million units year-over-year.

For collision-repair shops, this slowdown adds even more pressure to an already shrinking pool of repairable work.

The Key Volume Killers Right Now

  1. Aging fleet driving record total-loss rates
    • 74% of Q1 2025 total-loss valuations were on vehicles 7+ years old (up from 70% in 2024)
    • Nearly 1 in 4 appraisals now ends in a total loss
  2. Fleet turnover is grinding to a halt
    • December 2025 lease returns expected to be 15% lower than 2024 and 50% lower than 2023
  3. Consumers are walking away from small claims
    • Damage ≤$2,000 now represents only 25.5% of repairable appraisals (down from 41.5% in 2019)
    • Rising deductibles mean more drivers pay out of pocket or live with the damage
  4. Shorter backlogs are a warning sign, not a victory
    • Faster cycle times and shorter wait lists are largely the result of fewer repairable vehicles entering the system.

The Bottom Line

Fewer new vehicles → older fleet → skyrocketing total-loss frequency → disappearing small claims = far fewer cars on your lifts.

This isn’t a temporary dip; it’s the new reality. The shops that aggressively control costs, maximize tech productivity, and diversify revenue streams today will be the ones still standing tomorrow.

Source: “Slowing New-Vehicle Sales Add Pressure to an Already-Shrinking Repair Pool,” Autobody News Staff, November 2025 Read the full article here